The only way to learn something is to ask a question about it, right? Not the most profound thing in the world but it really is. Even more profound is the reaction to the answer. We either take it in with acceptance or scowl as our blood boils in a foul attempt to change the answer.
When you work retail, there are plenty times where you the only answer you have for a customer is the one least comfortable to the customer. 9 times out of 10 the customer proceeds to get upset. If they feel so inclined, and oh, do they feel so inclined, they’ll begin to argue, fight, yell and throw in the occasional swear word in an ugly attempt to change the answer from the “wrong” one to the “right” one.
Not only does this happen in retail but we do this in real life. I catch myself doing this often, especially if the answer stands in direct opposition to what I want. So I get mad and throw a fit, whether it be small or a Hulk-sized fit, I throw one.
The startling thing about this is it is incredibly childish.
Think about it. Aside from the Hulk, who else throws a tantrum when they don’t get their way? A child. Who gets red in the face and yells when something stands in the way of what they want? A child.
What’s disgusting about this is there are grown people who do this. People with gray hair and dentures that do this. It’s astounding.
I realized that if I even remotely do not want the chance of hearing the answer that stands in opposition of what I want, then I should not ask the question. Sounds simple, yes? If I don’t want to deal with the “wrong” answer, then don’t ask the question. Does that make sense, though? If you are not ready for the “wrong” answer, then table the question for later and when you are ready, come back and send that question off.
Should you still receive the “wrong” answer, simply take it like a champ. Why? Because behaving like a child gets you nowhere. Except straight to the looney-bin because people will think you’re an odd human being even though they would probably do the same thing the moment the barista at Starbucks messes up their venti double-mocha, no whip, skinny, 2% milk, half-n-half, light foam, soy, caramel, Dr. Pepper, explosive espresso latte.
“When I was a child, I spoke like a child, I thought like a child, I reasoned like a child. When I became a man, I gave up childish ways.” // 1 Corinthians 13:11